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Hp insight diagnostics survey functionality, Integrated management log, Remote support and analysis tools – HP BL460C G7 User Manual

Page 61: Hp insight remote support software

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Software and configuration utilities 61

HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS

is not running. To run this utility, launch the SmartStart CD.
HP Insight Diagnostics Online Edition is a web-based application that captures system configuration and

other related data needed for effective server blade management. Available in Microsoft® Windows® and

Linux versions, the utility helps to ensure proper system operation.
For more information or to download the utility, refer to the HP website (

http://www.hp.com/servers/diags

).

HP Insight Diagnostics survey functionality

HP Insight Diagnostics (on page

60

) provides survey functionality that gathers critical hardware and software

information on ProLiant server blades.
This functionality supports operating systems that may not be supported by the server blade. For operating

systems supported by the server blade, see the HP website (

http://www.hp.com/go/supportos

).

If a significant change occurs between data-gathering intervals, the survey function marks the previous

information and overwrites the survey data files to reflect the latest changes in the configuration.
Survey functionality is installed with every SmartStart-assisted HP Insight Diagnostics installation, or it can be

installed through the HP PSP ("

ProLiant Support Packs

" on page

63

).

NOTE:

The current version of SmartStart provides the memory spare part numbers for the server

blade. To download the latest version, see the HP website (

http://www.hp.com/support

).

Integrated Management Log

The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event

with 1-minute granularity.
You can view recorded events in the IML in several ways, including the following:

From within HP SIM

From within Survey Utility

From within operating system-specific IML viewers

o

For NetWare: IML Viewer

o

For Windows®: IML Viewer

o

For Linux: IML Viewer Application

From within the iLO 3 user interface

From within HP Insight Diagnostics (on page

60

)

For more information, see the Management CD in the HP Insight Foundation suite for ProLiant.

Remote support and analysis tools

HP Insight Remote Support software

HP strongly recommends that you install HP Insight Remote Support software to complete the installation or

upgrade of your product and to enable enhanced delivery of your HP Warranty, HP Care Pack Service, or

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