HP NetVectra N20 User Manual
Page 15

English
9
2 Troubleshooting Your PC
If Your PC Does Not Start Properly
If Your Keyboard Does Not Work
1
Ensure that the keyboard is correctly connected to the PC.
2
Ensure that no keys are stuck on the keyboard.
3
Ensure that no liquids have been spilled on the keyboard.
4
If you turn on your PC, the operating system boots, the keyboard is
correctly connected and does not work, the power-on password may be set
to “keyboard locked”. You will need to enter a password to unlock the
keyboard (and mouse).
If your Mouse Does Not Work
1
Ensure that the mouse is correctly connected to the PC.
2
Ensure the mouse driver supplied with the preloaded software is installed
correctly.
3
Clean the mouse ball and rollers.
drac-usr.bk : drac2.fb4 Page 9 Friday, April 30, 1999 3:48 PM