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HP COMPAQ DC5750 User Manual

Page 182

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D–16

437963-001

Service Reference Guide, dc5750

Troubleshooting Without Diagnostics

Image is not centered.

Position may need

adjustment.

Press the Menu button to access the

OSD menu. Select

ImageControl/Horizontal

Position or VerticalPosition to

adjust the horizontal or vertical

position of the image.

“No Connection, Check

Signal Cable” displays on

screen.

Monitor video cable is

disconnected.

Connect the video cable between

the monitor and computer.

Ä

Ensure the computer power is

off while connecting the video

cable.

“Out of Range” displays on

screen.

Video resolution and

refresh rate are set

higher than what the

monitor supports.

Restart the computer and enter Safe

Mode. Change the settings to a

supported setting then restart the

computer so that the new settings

take effect.

Vibrating or rattling noise

coming from inside a CRT

monitor when powered on.

Monitor degaussing coil

has been activated.

None. It is normal for the

degaussing coil to be activated

when the monitor is powered on.

Clicking noise coming from

inside a CRT monitor.

Electronic relays have

been activated inside

the monitor.

None. It is normal for some monitors

to make a clicking noise when

turned on and off, when going in

and out of standby mode, and when

changing resolutions.

High pitched noise coming

from inside a flat panel

monitor.

Brightness and/or

contrast settings are too

high.

Lower brightness and/or contrast

settings.

Fuzzy focus; streaking,

ghosting, or shadowing

effects; horizontal scrolling

lines; faint vertical bars; or

unable to center the picture

on the screen.

(flat panel monitors using

an analog VGA input

connection only)

Flat panel monitor’s

internal digital

conversion circuits may

be unable to correctly

interpret the output

synchronization of the

graphics card.

1. Select the monitor’s

Auto-Adjustment option in the

monitor’s on-screen display

menu.

2. Manually synchronize the Clock

and Clock Phase on-screen

display functions. To download

a SoftPaq that will assist you

with the synchronization, go to

the following Web site, select

the appropriate monitor, and

download either SP32347 or

SP32202:

http://www.hp.com/support

Graphics card is not

seated properly or is

bad.

1. Reseat the graphics card.

2. Replace the graphics card.

Solving Display Problems (Continued)

Problem

Cause

Solution