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HP COMPAQ DC5750 User Manual

Page 180

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D–14

437963-001

Service Reference Guide, dc5750

Troubleshooting Without Diagnostics

Blank screen (no video).

(continued)

Monitor settings in the

computer are not

compatible with the

monitor.

1. Restart the computer and press

F8 during startup when you see

“Press F8” in the bottom right

corner of the screen.

2. Using the keyboard arrow keys,

select Enable VGA Mode

and press Enter.

3. In Windows Control Panel,

double-click the Display icon

and select the Settings tab.

4. Use the sliding control to reset

the resolution.

Cannot enable integrated

graphics after installing a

PCI Express graphics card.

On systems with Intel

integrated graphics, the

integrated graphics

cannot be enabled after

installing a PCI Express

graphics card.

The integrated graphics can be

enabled in Computer Setup if a

standard PCI graphics card is

installed.

Blank screen and the

power LED flashes Red five

times, once every second,

followed by a two second

pause, and the computer

beeps five times. Beeps

continue for five iterations

after which the LED flashes

will continue until the

problem is resolved.

Pre-video memory error.

1. Reseat DIMMs. Power on the

system.

2. Replace DIMMs one at a time to

isolate the faulty module.

3. Replace third-party memory

with HP memory.

4. Replace the system board.

Blank screen and the

power LED flashes Red six

times, once every second,

followed by a two second

pause, and the computer

beeps six times. Beeps

continue for five iterations

after which the LED flashes

will continue until the

problem is resolved.

Pre-video graphics

error.

For systems with a graphics card:

1. Reseat the graphics card. Power

on the system.

2. Replace the graphics card.
3. Replace the system board.

For systems with integrated

graphics, replace the system board.

Solving Display Problems (Continued)

Problem

Cause

Solution