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Possible problems and solutions – High End Systems AF1000 User Manual

Page 28

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A-2

Mini Controller User’s Manual

Possible Problems and Solutions

Use the following Table to solve most problems.

Table A.1: Trouble Shooting Solutions

Problem

Probable Cause

Solution

LEDs will not turn on

no power to controller

apply power

LEDs will not turn on

internal fuse blown

call High End Systems
Technical Support for
service instructions

Some fixtures not respond-
ing to Controller

configuration DIP
switches not set for correct
number of fixtures

reset controller to the
correct number of DIP
switches

Fixtures not responding to
Controller

internal fuse(s) blown

call High End Systems
Technical Support for
service instructions

Fixtures not responding to
Controller

no power to fixtures

apply power to fixtures

Fixtures not responding to
Controller

bad XLR cable(s)

check all XLR cables with
a Volt Ohm meter by plac-
ing leads on each pin at
both cable ends and check
for resistance– replace
cables as needed

Fixtures not responding to
Controller

Fixture addresses have not
been set

Refer to Table 1.2 in Chap-
ter 1 to properly set fixture
addresses

Controller displays

C F

configuration DIP
switches not set

reset controller to the
correct number of DIP
switches

Fixture’s Intensity and
Rate settings are swapped

Fixture is set to an even
DMX channel

Reset fixture to correct
DMX channel

When the <

flash

> key is

used, the fixture’s
duration lasts for well over
the correct time (about 2
seconds)

fixture is set for 3-channel
DMX mode

reset Personality switches
<

3

> and <

4

> to the On

position, leave <

5

> off

Some fixture(s) behave
differently than others

some fixtures are set for 3-
channel DMX mode

reset Personality switches
<

3

> and <

4

> to the On

position, leave <

5

> Off