Ink cartridge(s) are empty, Ink cartridge(s) are expired, Ink expiration near – HP C5100 User Manual
Page 33: Non-hp ink

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for technical support.
For more information, see:
Ink cartridge(s) are empty
Cause
The indicated ink cartridge(s) are out of ink.
Solution
Replace the indicated ink cartridge(s) with new ink cartridge(s).
For more information, see:
Ink cartridge(s) are expired
Cause
The ink in the indicated ink cartridge(s) is at the expiration date.
Solution
Each ink cartridge has an expiration date. The purpose of expiration is to protect
the printing system and to ensure ink quality. When you receive an ink cartridge(s) are expired
message, remove and replace the expired ink cartridge, and then close the message. You can
also continue printing without replacing the ink cartridge, by following the instructions on the
HP All-in-One or the ink cartridge expiration message on your computer screen. HP
recommends replacing the expired ink cartridges. HP cannot guarantee the quality or reliability
of expired ink cartridges. Device service or repairs required as a result of using expired ink will
not be covered under warranty.
For more information, see:
●
●
Ink cartridge warranty information
Ink expiration near
Cause
The ink in the indicated ink cartridge(s) is near expiration.
Solution
One or more of the ink cartridges are near their expiration date.
Each ink cartridge has an expiration date. The purpose of expiration is to protect the printing
system and to ensure ink quality. When you receive an ink cartridge(s) are expired message,
remove and replace the expired ink cartridge, and then close the message. You can also
continue printing without replacing the ink cartridge, by following the instructions on the HP All-
in-One or the ink cartridge expiration message on your computer screen. HP recommends
replacing the expired ink cartridges. HP cannot guarantee the quality or reliability of expired
ink cartridges. Device service or repairs required as a result of using expired ink will not be
covered under warranty.
For more information, see:
Non-HP ink
Cause
The HP All-in-One detected non-HP ink.
Solution
Replace the indicated ink cartridge(s).
HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges are
designed and tested with HP printers to help you easily produce great results, time after time.
Note
HP cannot guarantee the quality or reliability of non-HP ink. Printer service or
repairs required as a result of printer failure or damage attributable to the use of non-
HP ink will not be covered under warranty.
If you believe you purchased genuine HP ink cartridge(s), go to:
Chapter 2
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HP Photosmart C5100 All-in-One series
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