HP KSC-570 - Manual (Page 54)

49 DIGITAL SATELLITE RECEIVER
Troubleshooting
Problem
No display LED on the front panel.
No power supply
No Picture
Poor picture quality
No Sound
Remote Control does not operate
Service is not running or scrambled.
You have forgotten your secret PIN code.
Solution
Power cord plug in correctly.
Ensure that the STB is switched on.
Check connection and correct.
Check channel and video output and correct
Check the signal level, if this is low then try adjusting the
alignment of your dish.
Check the volume level of the TV and STB.
Check the mute status of the TV and STB.
Check the connection of audio cord.
Point remote control directly towards the receiver.
Check and replace batteries.
Check that nothing blocks the front panel.
Check the whether the Common Interface module and
smart card is correctly inserted.
Check that the smart card is appropriate for the selected ser-
vice.
Refer to Change PIN code(Page 37) of
this owner’s manual.
k1.5 500 SAT(Eng) 1/5/06 5:54 PM ˘ ` 49 mac-4 HP LaserJet 5100 Series T