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Quickspecs – HP MODULAR SMART ARRAY 2000 SA G2 User Manual

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AP813A

HP StorageWorks

2324sa G2 Modular

Smart Array DL380 G6

Package Cluster

AP716A

HP StorageWorks

2000sa Modular Smart

Array 3Gb SAS BL

Switch Bundle

Services that will enhance the user experience in many product deployments.

HP Proactive Select
Service

HP Proactive Select Service improves IT performance and
manageability through the use of cost effective flexible proactive
services. This proactive service allows you to accelerate the ROI of your
technology environment, by tailoring specific services to more quickly
take advantage of your investment.

http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA2-3842ENN.pdf

HP Entry Storage Data
Migration Service for
Windows

HP Entry Storage Data Migration Service for Windows offers you a cost
competitive and convenient way to accommodate data migration
triggered by a need to refresh or consolidate storage, or to create
different storage tiers. This service offers a migration cost in line with
the costs of storage products in small and medium-sized storage
environments. The service is delivered via a skilled HP service specialist
with special consideration for data availability, integrity, and ongoing
operational performance during the transfer process.

http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA2-4734ENW.pdf

Service Name

Care Pack Services

Product # and Band

Alternate Care Pack Service

Product #

HP Proactive Select

Service

Contact your HP sales rep or

Channel Partner for assistance

Contact your HP sales rep or

Channel Partner for assistance

HP Entry Storage Data

Migration Service for

Windows

Contact your HP sales rep or

Channel Partner for assistance

Contact your HP sales rep or

Channel Partner for assistance

eSupport

HP eSupport is a portfolio of technology-based services that assist you with managing your
business environment - from the desktop to the data center.

Support Portal
The HP support portal provides one-stop access to the information, tools and services you need
to manage the daily operations of your IT environment.

Features include:

Access to self-solve tools (including search technical knowledge base)
Efficient logging and tracking of support cases
Collaboration with other business and IT professionals
Download of patches and drivers
Access to diagnostic tools
Proactive notification of relevant information

Access to certain features of the support portal requires an HP service agreement. To access the
support portal, visit:

http://www.hp.com/support

Remote Support Technology (RST)-HP Remote Support Pack
Taking a more proactive approach to IT support, the HP Remote Support pack plug-in module
easily integrates with HP Systems Insight Manager to provide a powerful, unified "single pane of
glass" solution for onsite and remote management.

QuickSpecs

HP StorageWorks 2000sa G2 Modular Smart Array

Service and Support, HP Care Pack, and Warranty Information

DA - 13331 Worldwide QuickSpecs — Version 2 — 7.31.2009

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