beautypg.com

Remote support and analysis tools, Hp instant support enterprise edition, Web-based enterprise service – HP BL260c User Manual

Page 54: Open services event manager, Keeping the system current, Drivers

background image

Configuration and utilities 54

From within HP Insight Diagnostics (on page

53

)

For more information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack.

Remote support and analysis tools

HP Instant Support Enterprise Edition

ISEE is a proactive remote monitoring and diagnostic tool to help manage your systems and devices, a
feature of HP support. ISEE provides continuous hardware event monitoring and automated notification to

identify and prevent potential critical problems. Through remote diagnostic scripts and vital system
configuration information collected about your systems, ISEE enables fast restoration of your systems.
Install ISEE on your systems to help mitigate risk and prevent potential critical problems.
For more information on ISEE, refer to the HP website
(

http://www.hp.com/hps/hardware/hw_enterprise.html

).

To download HP ISEE, visit the HP website (

http://www.hp.com/hps/hardware/hw_downloads.html

).

For installation information, refer to the HP ISEE Client Installation and Upgrade Guide
(

ftp://ftp.hp.com/pub/services/hardware/info/isee_client.pdf

).

Web-Based Enterprise Service

WEBES enables administrators to manage hardware events proactively, either locally or online. The

service provides real-time multiple event analysis, crash analysis, and notification, locally through SMTP
and remotely through ISEE for OpenVMS, Tru64, and Microsoft® Windows® operating system binary
error logs.
For more information, refer to the HP website (

http://h18000.www1.hp.com/support/svctools/

).

Open Services Event Manager

OSEM is a standalone tool that performs real-time reactive and proactive service event filtering, analysis,
and notification. The tool gathers event data from SNMP traps or information provided over an HTTP

interface and notifies an administrator or HP through SMTP and ISEE.
For more information, refer to the HP website (

http://h18000.www1.hp.com/support/svctools/

).

Keeping the system current

Drivers

The server includes new hardware that may not have driver support on all operating system installation
media.
If you are installing a SmartStart-supported operating system, use the SmartStart software (on page

42

)

and its Assisted Path feature to install the operating system and latest driver support.

This manual is related to the following products: