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Quickspecs, Hp storageworks ultrium full-height tape drives – HP LTO-3 960 User Manual

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HP Support Plus 24

E/C

E/C

C

C

HP Proactive Essentials 9x5, 10 SW Incidents

N/A

N/A

N/A

N/A

HP Proactive Essentials 9x5, 25 SW Incidents

N/A

N/A

N/A

N/A

HP Proactive Essentials 9x5 Unlimited

N/A

N/A

N/A

N/A

HP Proactive Essentials 24x7, 25 SW
Incidents

N/A

N/A

N/A

N/A

HP Proactive Essentials 24x7, 50 SW
Incidents

N/A

N/A

N/A

N/A

HP Proactive Essentials 24x7 Unlimited

N/A

N/A

N/A

N/A

HP Proactive 24 Service

*

N/A

N/A

N/A

N/A

HP Critical Service

*

N/A

N/A

N/A

N/A

*Both Proactive 24 & Critical Service only relate to 'reactive elements'. 'Proactive elements' are available on
time & materials basis. (SW is supported separately per package).
To find HP Care Pack Services available via HP authorized commercial resellers, visit

http://h30125.www3.hp.com/csn/salesmktg/elfpack/elf_nonlkup_ctrylang.asp?code=ELNL

Important Notice for Tape

Important Notice for Tape

Important Notice for Tape

Important Notice for Tape
Drives Installed in a 1U or

Drives Installed in a 1U or

Drives Installed in a 1U or

Drives Installed in a 1U or
3U Rack Mount Kit

3U Rack Mount Kit

3U Rack Mount Kit

3U Rack Mount Kit

NOTE:

NOTE:

NOTE:

NOTE: These Care Packs do not apply to Tape Drives mounted in a 1U or 3U Rack Mount Kit. The HP
Rack Mount Kit Care Pack covers the all possible configurations of Tape Drives. Hence the Care Packs
for 1U & 3U Rack Mount Kit covers all encumberant drives.
Please follow the following url for the correct Care Pack Services and descriptions.

http://h18000.www1.hp.com/products/quickspecs/10854_div/10854_div.pdf

Important Notice for

Important Notice for

Important Notice for

Important Notice for
Internal Tape Drives

Internal Tape Drives

Internal Tape Drives

Internal Tape Drives
Installed in an HP Server

Installed in an HP Server

Installed in an HP Server

Installed in an HP Server

NOTE:

NOTE:

NOTE:

NOTE: These Care Packs do not apply to Internal Tape Drives because they do not have Care Packs
associated with them if they are mounted in an HP Server. Hence the Care Packs for the HP Server
covers all encumberant drives.
Please follow the following url for the correct Care Pack Services and descriptions.

For ProLiant use:

http://h18000.www1.hp.com/products/quickspecs/ProductBulletin.html

For BCS use:

http://h18000.www1.hp.com/products/quickspecs/ProductBulletin.html

Important Notice for Tape

Important Notice for Tape

Important Notice for Tape

Important Notice for Tape
Drive Modules Installed in

Drive Modules Installed in

Drive Modules Installed in

Drive Modules Installed in
an HP Tape Array

an HP Tape Array

an HP Tape Array

an HP Tape Array

NOTE:

NOTE:

NOTE:

NOTE: These Care Packs do not apply to Tape Drives mounted in an HP Tape Array because they do
not have Care Packs associated with them. Hence the Care Packs for the HP Tape Array covers all
encumberant drives.
Please follow the following url for the correct Care Pack Services and descriptions.

http://h18000.www1.hp.com/products/quickspecs/11878_div/11878_div.pdf

QuickSpecs

HP StorageWorks Ultrium Full-Height Tape Drives

HP StorageWorks Ultrium Full-Height Tape Drives

HP StorageWorks Ultrium Full-Height Tape Drives

HP StorageWorks Ultrium Full-Height Tape Drives

Service and Support, HP Care Pack, and Warranty Information

DA - 11739 Worldwide — Version 31 — January 25, 2008

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