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Flowchart 2.20—no network/modem connection, Flowchart, 20—no – HP ze2300 User Manual

Page 66: Netw, Ork/modem, Nection, Flowchart 2.20—no network/modem, Connection

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2–28

Maintenance and Service Guide

Troubleshooting

Flowchart 2.20—No Network/Modem
Connection

Y

Disconnect all

power from

the computer

and open.

No network

or modem connec-

tion.

N

Done

Digital

line?

Network

or modem jack

active?

Replace jack

or have jack acti-

vated.

Connect

to nondigital

line.

NIC/modem

configured

in OS?

Reload

drivers and recon-

figure.

Reseat NIC/modem

(if applicable).

Replace

NIC/modem

(if applicable).

Replace

system

board.

Done

N

N

N

N

Y

Y

Y

Y

Network

or modem connec-

tion working?

Network

or modem connec-

tion working?

See also other documents in the category HP Notebooks: