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Troubleshooting guide – Hearth and Home Technologies BIR42 User Manual

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Troubleshooting Guide

Start Fire Problems

Possible Cause

Solution

Can’t get fi re started

Excessive smoke or spillage
Burns too slowly
Smolders, sizzles

Not enough kindling/paper or no

kindling/paper

Use dry kindling, more paper. Arrange kindling & wood for

air movement.

Damper closed/not fully open

Open damper.

Not enough air for fi re to ignite

Check for restricted cap/shroud.
Check for fl ue blockage.
Pre-warm fl ue before starting fi re (refer to starting fi re

section).

Check for adequate vent height (refer to chimney assembly

section).

Open window below the fi replace towards the wind.
Open outside air doors.

Wood condition is too wet, too large

Use dry, seasoned wood (refer to wood fuel section).

Bed of coals not established before

adding wood

Start with paper & kindling to establish bed of coals (refer to

starting fi re section).

Flue blockage such as birds’ nests or

leaves in termination cap

Have chimney inspected for creosote and cleaned by a

certifi ed chimney sweep.

Down draft or negative pressure

Competition with exhaust devices

Do not use exhaust fans during start-up (refer to negative

pressure section).

Open window below the fi replace towards the wind.

Fire burns too fast

Extremely dry or soft wood

Mix in hardwood.
Mix in less seasoned wood after fi re is established (refer to

wood fuel section).

No glass doors

Add glass doors to slow down air fl ow.

Overdrafting

Check for correct vent height; too much vertical height

creates overdrafting.

Check location of vent termination (refer to chimney

assembly section).

Heatilator • Birmingham BIR42 • 4059-308 Rev E • 08/08