Troubleshooting guide – Hearth and Home Technologies BIR42 User Manual
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Troubleshooting Guide
Start Fire Problems
Possible Cause
Solution
Can’t get fi re started
Excessive smoke or spillage
Burns too slowly
Smolders, sizzles
Not enough kindling/paper or no
kindling/paper
Use dry kindling, more paper. Arrange kindling & wood for
air movement.
Damper closed/not fully open
Open damper.
Not enough air for fi re to ignite
Check for restricted cap/shroud.
Check for fl ue blockage.
Pre-warm fl ue before starting fi re (refer to starting fi re
section).
Check for adequate vent height (refer to chimney assembly
section).
Open window below the fi replace towards the wind.
Open outside air doors.
Wood condition is too wet, too large
Use dry, seasoned wood (refer to wood fuel section).
Bed of coals not established before
adding wood
Start with paper & kindling to establish bed of coals (refer to
starting fi re section).
Flue blockage such as birds’ nests or
leaves in termination cap
Have chimney inspected for creosote and cleaned by a
certifi ed chimney sweep.
Down draft or negative pressure
Competition with exhaust devices
Do not use exhaust fans during start-up (refer to negative
pressure section).
Open window below the fi replace towards the wind.
Fire burns too fast
Extremely dry or soft wood
Mix in hardwood.
Mix in less seasoned wood after fi re is established (refer to
wood fuel section).
No glass doors
Add glass doors to slow down air fl ow.
Overdrafting
Check for correct vent height; too much vertical height
creates overdrafting.
Check location of vent termination (refer to chimney
assembly section).
Heatilator • Birmingham BIR42 • 4059-308 Rev E • 08/08