HP 6 - Manual (Page 68)

3 Troubleshooting Your PC
If You Have Forgotten Your Password
56 English
If You Have Forgotten Your Password
❒ If you forget the User password, but not the Administrator password,
carry out the following procedure:
1 Switch off the PC.
2 Restart the PC. If the keyboard is locked, enter the Administrator
password.
3 Wait for F2=Setup to be displayed.
4 Press to start Setup.
5 Enter the Administrator password to access the Setup program.
6 Select the
User Password section in the Security menu, then
select Set User Password .
7 When asked for the old User password, enter the Administrator
password.
8 Set a new User password. This will replace the old password that
you had forgotten.
9 Press to save the new password and exit Setup.
❒ If you forget both the User password and Administrator password:
1 Switch off the PC.
2 Remove the computer’s cover.
3 Set switch 7 on the system board switch block to CLOSED (refer to
"System Board Switches", on page 62).
4 Switch on the PC and allow it to complete its startup routine.
The message “Passwords have been cleared, power-off
your PC and set switch 7 to open position before
restarting” will be displayed.
5 Switch off the computer.
6 Reset switch 7 to OPEN.
7 Replace the computer’s cover.
8 Switch on the PC and allow it to complete its startup routine.
9 After the Power-On Self-Test has completed, press
when
prompted to use Setup.
10Set new User and System Administrator passwords.
11Press
to save the new passwords and exit Setup.