HP Pavilion ze5300 - Manual (Page 144)

Symptom
Call Center:
Suggestions Repair Center:
Likely Causes Repair Center:
Comments
AC adapter does not
power notebook. Try another AC adapter, if
available. AC adapter.
Motherboard. AC adapter cannot be
repaired, and must be
replaced.
Battery indicator is
inaccurate. Time Remaining is an
estimate based on
notebook’s power use at
that moment. It, therefore,
depends on current task and
assumes power will be used
at that rate until battery runs
out. So if notebook is
currently using good deal
of power (such as when
reading CD or DVD), Time
Remaining likely shows less
time than actually remains.
Standby/resume
General problems. Close all applications before
entering (or allowing
notebook to enter) Standby or
Hibernation mode.
If problem appears after
installing new software
(including drivers), uninstall
that software. Contact
software vendor for additional
support.
Notebook resumes
slowly from Standby
mode. Notebook can take a minute
or longer to resume if network
card is installed. Blinking
cursor appears while system
is loading and checking
hardware and network
connections. When hardware
is reinitialized, Windows
desktop appears.
Does not suspend to
Standby mode as
expected. Notebook won’t suspend
if connection to another
computer is active.
If notebook is busy, it
normally finishes current
operation before suspending.
Does not
automatically enter
Hibernation mode as
expected. Make sure hibernate support
is enabled in Power in
Control Panel. Also, make
sure Hibernate timeouts
(Power Schemes tab) for AC
and battery power are not set
to Never.
Service Manual Troubleshooting and Diagnostics 3-9