HP CheXpress CX30 - Manual (Page 14)

CheXpress® CX30 User’s Manual_Rev 020309
Disconnecting the USB and / or Power Cables
Fig. 13 The correct way to remove a cable. Fig. 14 INCORRECT removal.
When removing or disconnecting the USB or Power Supply Cable from the
CheXpress CX30, be sure to pull straight back on the cable and remove as shown in Fig. 13.
DO NOT remove the cable by pulling up, vertically or at an angle (See Fig. 14). Doing so can
damage the connector. The cables must be removed by gently pulling straight back on the
cable from the connector.
CheXpress® CX30 Troubleshooting
Clearing Jams
If a jam occurs, the paper path must be cleared. To do this, try to advance the jammed
document by selecting the “EJECT” button within your application (if applicable). In case
the document does not exit the document track, you can follow these steps:
1. Remove the top-center cover to access the track.
2. Clear the path of any jammed document and make sure that the rollers are free of
paper and debris. The front camera and internal path have access doors for easy
removal.
3. Replace the top-center cover.
Document Feeding Problems
The CheXpress® CX30 was designed to be a manual ‘drop & slide’ feeder. If you
notice feeding problems, check the documents for bent or folded edges and for debris in
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