Quickspecs, Hp storageworks dat drives – HP 40 SCSI User Manual

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HP Care Pack Services

Availability Services

1 yr

3 yr

4 yr

5 yr

HP Next Day Hardware Support

E/C

HP 4 Hr, 9x5 Hardware Support

E/C

HP 4 Hr, 13x5 Hardware Support

E/C

HP 4 Hr, 24x7 Hardware Support

E/C

HP 6 HR Call-to-Repair Hardware Support

E/C

HP Software Support

E/C

HP Software Support 24x7

E/C

HP Support Plus

E/C

HP Support Plus 24

E/C

HP Proactive Essentials 9x5, 10 Software
Incidents

HP Proactive Essentials 9x5, 25 Software
Incidents

HP Proactive Essentials 9x5 Unlimited

HP Proactive Essentials 24x7, 25 Software
Incidents

HP Proactive Essentials 24x7, 50 Software
Incidents

HP Proactive Essentials 24x7 Unlimited

HP Proactive 24 Service

E/C

HP Critical Service

E/C

*NOTE:

NOTE:

NOTE: Both Proactive 24 & Critical Service only relate to 'reactive elements'. 'Proactive elements' are

available on time & materials basis. (SW is supported separately per package).

HP Care Pack Service

HP Care Pack Service
Product Numbers

Product Numbers

Enterprise & Commercial Purchased Care Packs

Enterprise & Commercial Purchased Care Packs
('A' stands for physical Care Pack, 'E' for electronic Care Pack)

For DAT 40 USB, DAT 40 SCSI, DAT 72 USB and DAT 72 SCSI

For DAT 40 USB, DAT 40 SCSI, DAT 72 USB and DAT 72 SCSI

Product Number

Product Description

U2090A/E

Tape Installation Hardware Installation Only

H3155A/E

Hardware, "3-year", "Next Business Day", "9x5", "on-site"

H4616A/E

Hardware, "3-year", "4-hour", "13x5", "on-site"

U2068A/E

Hardware, "3-year", "4-hour", "24x7", "on-site"

U6358A/E

Hardware, "3-year", "6hr Call-to-Repair", "24x7", "on-site"

U9338A/E

Hardware, "4-year", "4-hour", "13x5", "on-site"

U9339A/E

Hardware, "4-year", "4-hour", "24x7", "on-site"

U9340A/E

Hardware, "5-year", "4-hour", "13x5", "on-site"

U9341A/E

Hardware, "5-year", "4-hour", "24x7", "on-site"

UA450PE

Hardware, "1-year", "Next Business Day", "9x5", "on-site", "Post Warranty"

UA451PE

Hardware, "1-year", "4-hour", "13x5", "on-site", "Post Warranty"

UA452PE

Hardware, "1-year", "4-hour", "24x7", "on-site", "Post Warranty"

UA453PE

Hardware, "1-year", "6hr Call-to-Repair", "24x7", "on-site", Post Warranty"

QuickSpecs

HP StorageWorks DAT Drives

Service and Support, HP Care Pack, and Warranty Information

DA - 11883 Worldwide — Version 15 — March 20, 2006

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