Quickspecs, Hp storageworks dat drives – HP 40 SCSI User Manual

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Recommended

Recommended
Services

Services

In order to maximize ROI and product uptime, and minimize the cost of ownership, Hewlett Packard
recommends:

3 years 24 x 7 Hardware Support

Guards against downtime, which reduces productivity and profitability
Eases budget planning with fixed-cost support that includes parts and labor
Direct access to proven technical and problem-solving expertise

3 years 24 x 7 Software Support

Improve the productivity of system managers and operators
Improve system performance and reduce downtime due to software defects
Expedite problem resolution through expert-level technical resources
Enjoy consistent service coverage across geographically dispersed sites
Update HP and selected third-party software at a predictable cost
Take advantage of subscription savings on software updates
Keep your license compliancy up-to-date

Available HP Care Pack

Available HP Care Pack
Services

Services

Extend your product warranty with a wide choice of cost-saving support packages.

HP Care Pack services are sold by HP and HP authorized enterprise and commercial resellers. Services
for customers purchasing via direct and enterprise resellers are quoted using HP order configuration
tools. Additional information about HP Care Pack service features and benefits is available at

http://www.hp.com/hps/carepack/services/

Key for HP Care Pack service availability in the table below:

E = Service available for customers purchasing direct and via enterprise resellers
C

C = Service available for customers purchasing via commercial resellers
N/A

N/A

N/A = Service not applicable

HP Care Pack Services

HP Care Pack Services
Deployment and Per Event Services

Deployment and Per Event Services

Service Available

HP Installation

E/C

HP Installation & Startup

N/A

HP Implementation

N/A

For more information about deployment and per event services for HP storage products, visit

http://www.hp.com/hps/storage/

QuickSpecs

HP StorageWorks DAT Drives

Service and Support, HP Care Pack, and Warranty Information

DA - 11883 Worldwide — Version 15 — March 20, 2006

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