HP 40 SCSI - Manual (Page 13)

Supporting your Adaptive Supporting your Adaptive Supporting your Adaptive Supporting your Adaptive
Enterprise journey
Enterprise journey Enterprise journey Enterprise journey
HP Services helps you make the Adaptive Enterprise real for your organization. The breadth, depth, and
quality of HP hardware and software support services can help you improve the performance
improve the performance improve the performance improve the performance of your IT
support processes and resolve the complex software and hardware problems that tax user productivity.
HP Care Pack services help you increase IT environment stability
increase IT environment stability increase IT environment stability increase IT environment stability, efficiency, and agility from the desktop
to the data center, and improve the productivity of your employees.
Warranty and Services Warranty and Services Warranty and Services Warranty and Services
Included with the HP
Included with the HP Included with the HP Included with the HP
StorageWorks DAT
StorageWorks DAT StorageWorks DAT StorageWorks DAT
Products
Products Products Products
Hewlett-Packard provides a 1-year, next-day, parts exchange, limited warranty, for the StorageWorks
DAT 24 USB Tape Drive, plus 9x5 phone support for the duration of the warranty.
For more information about HP's Global Limited Warranty and Technical Support, visit:
ftp://ftp.compaq.com/pub/products/storageworks/warranty/EN_321708-008.pdf
Hewlett-Packard provides a 3-year, next-day, parts exchange, limited warranty, for all other
StorageWorks DAT Tape Drives, plus 9x5 phone--support for the duration of the warranty.
For more information about HP's Global Limited Warranty and Technical Support, visit:
ftp://ftp.compaq.com/pub/products/storageworks/warranty/EN_321708-008.pdf
HP Care Pack Services HP Care Pack Services HP Care Pack Services HP Care Pack Services HP Care Pack Services offer upgraded service levels to extend and expand your standard product
warranty with easy to buy, easy to use support packages that help you make the most of your hardware
and software investments. They let you choose the support levels that meet your business requirements,
from basic to mission-critical. They help you contain total cost of ownership.
HP Care Pack warranty extensions can be purchased along with HP products to cost-effectively upgrade
or extend your warranty. For many products, post-warranty HP Care Pack Services are available when
your original warranty has expired.
Why purchase an HP Why purchase an HP Why purchase an HP Why purchase an HP
Care Pack service?
Care Pack service? Care Pack service? Care Pack service?
Your standard warranty protects against product defects. HP Care Pack Services help you guard against
unplanned downtime, which can reduce your productivity and profitability. These convenient service
packages:
Protect your investment in HP products
Provide consistent, predictable levels of support across your entire department or business
Ease budget planning with fixed-cost support that includes parts and labor
Give you direct access to proven technical and problem-solving expertise
Offer a choice of response-time and repair-time commitments
Deliver prompt, measurable results
Are available whenever and wherever you do business
HP Care Pack availability may vary by country and product.
QuickSpecs
HP StorageWorks DAT Drives HP StorageWorks DAT Drives HP StorageWorks DAT Drives HP StorageWorks DAT Drives
Service and Support, HP Care Pack, and Warranty Information
DA - 11883 Worldwide — Version 15 — March 20, 2006 Page 13