Gray background, Toner smear, Gray background toner smear – HP 3380 User Manual

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Gray background

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Make sure that the priority input tray is in place.

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Decrease the print density setting by using the HP toolbox. This decreases the amount of
background shading. See the device software Help for more information.

●

Change the media to a lighter basis weight. See

Device media specifications

for more

information.

●

Check the device environment. Very dry (low humidity) conditions can increase the
amount of background shading.

●

Install a new HP print cartridge. See the start guide for instructions.

Toner smear

●

The fuser temperature might be too low. Check Type is: on the Paper tab or the Paper/
Quality tab of the printer driver (the Paper Type/Quality tab for some Macintosh drivers),
and make sure that it is set to the appropriate media. See

Optimizing print quality for

media types

for more information.

●

If toner smears appear on the leading edge of the media, the media guides might be dirty.
Wipe the media guides with a dry, lint-free cloth. See

Cleaning the media path

for more

information.

●

Check the media type and quality.

●

Try installing a new HP print cartridge. See the start guide for instructions.