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Wireless lan, Wireless lan –10 – HP h4000 Series User Manual

Page 131

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User’s Guide

10–10

Troubleshooting

Wireless LAN

For more information on Wireless LAN, refer to Chapter 9,

“Using the Wireless LAN.”

Problem

Solution

I cannot connect
to an access
point.

Be sure the WLAN is on.

Be sure the device identified the network you want to
connect to.

Be sure you provided any necessary authentication
keys if prompted by the system.

Be sure your iPAQ Pocket PC is within range of the
access point.

I am connected
to an access
point, but I
cannot browse
the Internet.

If the wireless network you are connected to connects to
Work, the network may require a proxy. To set up the proxy:

1. Ask your network administrator for the proxy settings.

2. Tap the Connections icon > Add Proxy Server.

3. Refer to

“Setting Up Proxy Server Settings”

in Chapter

9 for more information.

I do not see
my wireless
network on
my iPAQ
Pocket PC.

Your wireless network could be a non-broadcasting
network.

1. Tap the Connections icon > Settings.

2. Tap the Advanced tab > Network Cards > Add New

Settings.

3. Follow the instructions on the screen.

My data transfer
rate is too low.

If Bluetooth is on, turn it off.

Turn off the Power Save modes for Wireless LAN.
Refer to

“Changing the Wireless LAN Power Saving

Modes”

in Chapter 3,

“Managing the Battery”

for more

information.

(Continued)

343434-001.book Page 10 Tuesday, September 9, 2003 12:56 PM

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