Extron electronic DVI 104 Tx/Rx - Manual (Page 12)

DVI 104 Tx/Rx • User’s Guide
DVI 104
Tx/Rx, cont’d
8
Trouble Shooting
Display does not show an image
Ensure that all plugs and jacks used by the external power •
supplies are firmly connected.
If the cable is loose or slips out of the slot easily, move the
release catch from its normal position above the locking
catch, to the adjusted position under the locking catch
(see the figure below). This provides the extra leverage
required to keep the locking catch in place and hold the
cable securely.
Normal Position
Adjusted Position
Locking catch Release catch
Ensure that the blue LEDs for both the transmitter and •
receiver are on.
Ensure that the source device and output device are •
powered on and have booted correctly.
Ensure that the fiber optic cables are connecting the correct •
ports. A port on the transmitter must be connected to the
same numbered port on the receiver. For example,
port 1 of the transmitter must be connected to port 1 of the
receiver.
Ensure that the fiber optic cable jacks are securely seated. •
Ensure that the transmitter is firmly plugged into the •
source device and the receiver is firmly plugged into the
output device.
Try resetting the system by unplugging and reconnecting •
the DVI connectors or the power jacks.
Try rebooting the computer. •