Samsung 30 Inch Slide-in Gas Smart Range Owner Manual - Manual (Page 40)

40 English
Tr
ouble
shoo
ting
Troubleshooting
Problem Cause Action
Cooking is
finished, but the
cooling fan is still
running. The fan automatically
runs for a certain amount
of time to ventilate the
inside of the oven. This is not a product
malfunction. The fan is
designed to run automatically
for a period of time to cool
down the oven.
The oven will not
self-clean. The oven door lock is
turned on. The display will show the
Lock icon. Hold the oven door
open, and then press
for
3 seconds. The oven will beep
and the Lock icon will turn off.
The oven is too hot. Let the oven cool down, and
then reset the controls. The
self-clean cycle will not lock
the oven door if the oven
temperature is too hot. The
door must lock before the self-
clean cycle can start.
The self-cleaning oven
controls are not properly
set. Reset the self-cleaning oven
controls. (See page
33 .)
A surface burner is on. Turn off the surface burner.
Self-clean will not operate if a
surface burner is on.
A crackling or
popping sound. This is normal. This is the sound of the metal
heating and cooling during
any cooking or cleaning
function.
Problem Cause Action
Excessive smoking
during a self-
cleaning cycle. This is the first time the
oven has been cleaned. This is normal. The oven will
always smoke more the first
time it is cleaned.
Wipe up all excessive soil
before starting the self-
cleaning cycle.
If smoke persists, press
OFF/CLEAR . Open the
windows to clear the smoke
from the room. After the oven
has cooled and unlocked,
wipe up excessive soil, and
then reset the oven for self-
cleaning.
The oven door will
not open after a
self-cleaning cycle. This is normal. The oven door will stay locked
until the oven temperature
drops below 400 °F.
The oven is not
clean after a self-
cleaning cycle. A fine dust or ash is
normal. This can be wiped clean with a
damp cloth.
Set the self-cleaning cycle for
a longer cleaning time.
The cycle was not long enough
to burn off the dirt buildup.
Extremely dirty ovens
require hand-cleaning of
excessive spillovers and food
buildup before you start a
self-cleaning cycle. Multiple
self-cleaning cycles may be
necessary to completely clean
the oven.
NX60T8111SS_AA_DG68-01223A-00_EN+MES+CFR.indb 40 2020-03-27 11:51:19