Warranty – Enviro C-11366 User Manual
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19. The paint on the Metal Brick Liner may peel. This is due to the extreme conditions applied to the paint
during normal usage. It is not a flaw and is not covered under warranty.20. Sherwood Industries
Ltd. is free of liability for any damages caused by the fireplace or stove, as well as inconvenience
expenses and materials. The Limited Warranty does not cover incidental or consequential damages.
21. The Limited Warranty does not cover any loss or damage incurred by the use or removal of any
component or apparatus to or from the VistaFlame fireplace or stove without the express written
permission of Sherwood Industries Ltd. and bearing a Sherwood Industries Ltd. label of approval.
22. Any statement or representation of VistaFlame products and their performance contained in
VistaFlame advertising, packaging literature, or printed material is not part of the Limited Warranty.
23. The Limited Warranty is automatically voided if the fireplace or stove’s serial number has been
removed or altered in any way. If the stove is used for commercial purposes, it is excluded from the
Limited Warranty.
24. No dealer, distributor, or similar person has the authority to represent or warrant VistaFlame products
beyond the terms contained within the Limited Warranty. Sherwood Industries Ltd. assumes no
liability for such warranties or representations.
25. Sherwood Industries Ltd. will not cover the cost of the removal or re-installation of the stove, hearth,
facing, mantels, venting or other components.
26. Labour to replace or repair items under this Limited Warranty will be covered per our warranty
service fee reimbursement schedule. Labour rates are set per component and as such total labour
costs may not be covered.
27. Sherwood Industries Ltd. is not liable for freight or labour on any stove replaced in-field and is not
liable for travel costs for service work. In the event of in-home repair work, the customer will pay any
in-home travel fees or service charges required by the Authorized Dealer.
28. At no time will Sherwood Industries Ltd. be liable for any consequential damages which exceed the
purchase price of the unit. Sherwood Industries Ltd. has no obligation to enhance or modify any
stove once manufactured (example: as a stove evolves, field modifications or upgrades will not be
performed).
29. This Limited Warranty is applicable only to the original purchaser and it is non-transferable.
30. This warranty only covers VistaFlame products that are purchased through an authorized VistaFlame
dealer.
31. If for any reason any section of the Limited Warranty is declared invalid, the balance of the warranty
remains in effect and all other clauses shall remain in effect.
32. The Limited Warranty is the only warranty supplied by Sherwood Industries Ltd., the manufacturer
of the stove. All other warranties, whether express or implied, are hereby expressly disclaimed and
purchaser’s recourse is expressly limited to the Limited Warranty.
33. Sherwood Industries Ltd. and its employees or representatives will not assume any damages, either
directly or indirectly, caused by improper usage, operation, installation, servicing or maintenance of
this stove.
34. Sherwood Industries Ltd. reserves the right to make changes without notice. Please complete and
mail the warranty registration card and have the installer fill in the installation data sheet in the back
of the manual for warranty and future reference.
35. Sherwood Industries Ltd. is responsible for stocking parts for a maximum of seven (7) years after
discontinuing the manufacture or incorporation of the item into its products. An exception to this
would be if an OEM supplier is not able to supply a part.
Warranty
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