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Cannot print from smartphone/tablet – Canon PIXMA TS302 Wireless Inkjet Printer User Manual

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Cannot Print from Smartphone/Tablet

If you cannot print from your smartphone/tablet, it is possible that your smartphone/tablet cannot
communicate with the printer.

Check the cause of your problem according to the connection method.

Cannot Communicate with Printer over Wireless LAN
Cannot Communicate with Printer while It Is in Wireless Direct

Note

• For problems on printing with other connection methods or more on performing settings of each

connection method:

Using PIXMA/MAXIFY Cloud Link
Printing with Google Cloud Print
Printing from iOS Device (AirPrint)

Cannot Communicate with Printer over Wireless LAN

If your smartphone/tablet cannot communicate with the printer, check the following.

Check1

Check the power status of printer, network devices (e.g. wireless router), and

smartphone/tablet.

Turn on the printer or devices.

If the power is already turned on, turn it off and on again.

It may be necessary to resolve wireless router problems (e.g. update interval of a key, problems of DHCP
update interval, energy saving mode, etc.) or to update the wireless router firmware.

For details, contact the manufacturer of your wireless router.

Check2

Check the settings of your device (smartphone/tablet).

Make sure wireless LAN is enabled on your device.

For details, refer to your device's instruction manual.

Check3

Is the printer connected to the wireless router?

Use the

Wireless

lamp to check the connection status between the printer and wireless router.

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