Epson B 500DN - Manual (Page 139)

B-300/B-500DN User’s Guide
Troubleshooting 139
❏ You have followed any special loading instructions that came with your paper. Load the paper
again.
&
See “Loading Paper” on page 22.
Multiple pages feed
2007/07/26 09:45:03We unlocked this section for modification request.
❏ Make sure the paper stack fits under the c arrow mark inside the edge guide.
❏ Make sure the left edge guide is snug against the left edge of the paper.
❏ Make sure the paper is not curled or folded. If so, flatten it or curl it slightly toward the opposite
side before loading.
❏ Remove the stack of paper and make sure that the paper is not too thin.
& See “Paper” on page 158.
❏ Fan the edges of the stack to separate the sheets, then reload the paper.
❏ If too many copies of a file are being printed, check the Copies setting in your printer driver as
follows, and also check in your application.
For Windows, check the Copies setting on the Page Layout window. See the printer driver
online help for details.
Paper is improperly loaded
If you have loaded the paper too far into the printer, the printer cannot feed the paper correctly.
Turn off the printer and gently remove the paper. Then turn on the printer and reload the paper
correctly.
Paper is not ejected fully or is wrinkled
❏ Clear the jammed paper as explained in “The Paper Jams” on page 128. Also, check the Paper
Size setting in your application or printer settings. See the online help for details.
❏ If the paper is wrinkled when it comes out, it may be damp or too thin. Load a new stack of
paper.
Note:
Store any unused paper in its original packaging in a dry area.