Electrolux EKC6047 - Manual (Page 46)

46
electrolux guarantee / customer care
Guarantee / Customer care
Standard guarantee conditions
We, Electrolux, undertake that if within
12 months of the date of the purchase
this Electrolux appliance or any part
thereof is proved to be defective by
reason only of faulty workmanship or
materials, we will, at our option repair
or replace the same FREE OF
CHARGE for labour, materials or
carriage on condition that:
•
The appliance has been correctly
installed and used only on the
electricity supply stated on the
rating plate.
•
The appliance has been used for
normal domestic purposes only,
and in accordance with the
manufacturer's instructions.
•
The appliance has not been
serviced, maintained, repaired,
taken apart or tampered with by
any person not authorised by us.
•
Electrolux Service Force Centre
must undertake all service work
under this guarantee
•
Any appliance or defective part
replaced shall become the
Company's property.
•
This guarantee is in addition to
your statutory and other legal rights.
Exclusions
•
Damage or calls resulting from
transportation, improper use or
neglect, the replacement of any
light bulbs or removable parts of
glass or plastic.
•
Costs incurred for calls to put right
an appliance which is improperly
installed or calls to appliances
outside the United Kingdom.
•
Appliances found to be in use
within a commercial environment,
plus those which are subject to
rental agreements.
•
Products of Electrolux
manufacturer that are not
marketed by Electrolux
Service and Spare Parts
In the event of your appliance requiring
service, or if you wish to purchase
spare parts, please contact your local
Service Force Centre by telephoning
0870 5 929 929
Your telephone call will be
automatically routed to the Service
Force Centre covering your postcode
area.
For the address of your local Service
Force Centre and further information
about Service Force, please visit the
website at
www.serviceforce.co.uk