3 troubleshooting, Appendix – AG Neovo MD-2402 24" Full HD Clinical Review Monitor User Manual
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APPENDIX
6.3 Troubleshooting
Problems
Possible Cause and Solution
No picture.
• LED indicator is OFF.
• Check if the LCD monitor is turned ON.
• Check if the power cord is properly connected to the LCD monitor.
• Check if the power cord is plugged into the power outlet.
• LED indicator is blue.
• Check if the computer is turned ON.
• Check if the computer is in standby mode, move the mouse or press
any button to wake up the computer.
Image position is incorrect.
• For VGA input, adjust the
H. Position
and
V. Position
settings in
Image Setting
(
The displayed texts are
blurry.
• For VGA input, press and hold the
key to auto adjust the screen.
• For VGA input, adjust the
Clock
and
Phase
settings in
Image Setting
(
Red, blue, green, white
dots appear on the screen.
• There are millions of micro transistors inside the LCD monitor. It is
normal for a few transistors to be damaged and to produce spots. This
is acceptable and is not considered a failure.
No audio output.
• Audio output is not supported.
Dew formed on the LCD
monitor.
• This normally happens when the LCD monitor is moved from a cold
room to a hot room temperature. Do not turn ON the LCD monitor, wait
for the dew condensation to disappear.
Faint shadows from a
static image appear on the
screen.
• Turn off the LCD monitor for extended periods of time.
• Use a screen saver or a black and white image and run it for extended
periods of time.