Solutions to remote control problems – Epson 100" EpiqVision Ultra LS500 4000-Lumen Pixel-Shift 4K UHD 3LCD Laser Projector TV System with 100" Screen (White Projector) User Manual

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• Make sure

Sleep Mode

is not in effect.

• The power cord may be defective. Try another power cord. If that doesn't work, disconnect the cord

and contact Epson.

• Disconnect the projector from the network to see if there is a network setting that needs to be

changed.

Parent topic:

Solving Projector or Remote Control Operation Problems

Related references

Related tasks

Unlocking the Projector's Buttons

Related topics

Using the Projector on a Network

Solutions to Remote Control Problems

If the projector does not respond to remote control commands, try the following solutions:

• Check that the remote control batteries are installed correctly and have power. If necessary, replace

the batteries.

• Make sure you are operating the remote control within the reception angle and range of the projector.

• Make sure the projector is not warming up or shutting down.

• Check to see if a button on the remote control is stuck down, causing it to enter sleep mode. Release

the button to wake the remote control up.

• Make sure the projector remote control is paired to the streaming device to operate Android TV

features (if applicable).

• Make sure you are using the projector remote control and not the remote control for Android TV.

• Strong fluorescent lighting, direct sunlight, or infrared device signals may be interfering with the

projector's remote receivers. Dim the lights or move the projector away from the sun or interfering
equipment.

• If you lose the remote control, you can purchase another from an authorized Epson reseller.

Parent topic:

Solving Projector or Remote Control Operation Problems