beautypg.com

Troubleshooting, Can not install the usb printer driver, Vice manager menu – Epson 860 User Manual

Page 56: R4c477 short.bk rev_c

background image

49

R4C477
short.bk

Rev_C

A5 size

TRBLE.FM

12/21/99

Pass 3

R

Proof Sign-off:
M.Otsuka, CRE Tsukada_______
N. Nomoto

_______
_______

Troubleshooting

Can not install the USB Printer Driver

Make sure your computer is a Windows 98 pre-installed
model

Your computer must be a Windows 98 pre-installed model. You
may not be able to install or run the USB Printer Driver on a
computer which is not equipped with a USB port or which is
upgraded from Windows 95 to 98.

For details about your computer, contact your dealer.

Make sure that EPSON USB Printer Devices appears in the
Device Manager menu

If you canceled the plug-and-play driver installation before the
procedure was completed, either the USB printer device driver or
the printer driver may be incorrectly installed.

Follow the steps below to check the installation and reinstall the
drivers.

1. Turn the printer on. Plug the USB cable into the printer and

the computer.

2. Right-click the My Computer icon on your desktop, then click

Properties

.

3. Click the Device Manager tab.

If your drivers are correctly installed, EPSON USB Printer
Devices should appear in the Device Manager menu.