Samsung Q Series HW-Q600C 360W 3.1.2-Channel Dolby Atmos Soundbar System User Manual
Page 40
ENG - 40
The Subwoofer volume is too low.
;
The original volume of the content you are
playing may be low. Try adjusting the
Subwoofer level. (See page 13.)
;
Bring the Subwoofer speaker closer to you.
If the TV is not connected via HDMI TO TV
(eARC/ARC).
;
Check whether the HDMI cable is correctly
connected to the eARC terminal.
(See page 20
.)
;
Connection may not be possible due to the
connected external device (set-top box, game
machine, etc.). Directly connect the Soundbar.
;
HDMI-CEC may not be activated on the TV.
Turn on the CEC on the TV menu. (Samsung
TV: Home (
) → Menu → Settings ( ) →
All Settings (
) → Connection → External
Device Manager → Anynet+ (HDMI-CEC)
ON)
;
To connect with eARC, the eARC function in
the TV menu should be set to On.
(Samsung TV: Home (
) → Menu →
Settings (
) → All Settings (
)
→ Sound
→ Expert Settings → HDMI-eARC Mode
(Auto))
There is no sound in when connecting to the
TV in HDMI TO TV (eARC/ARC) mode.
;
Your device is unable to play the input
signal. Change the TV’s audio output to
PCM or AUTO.
(Samsung TV: Home (
) → Menu →
Settings (
) → All Settings ( ) → Sound
→ Expert Settings → Digital Output Audio
Format)
Soundbar does not connect via Bluetooth.
;
When connecting a new device, switch to
“
BT PAIRING
” for connection. (Press the
PAIR
button on the remote control or
press the
(Source)
button on the body
for at least 5 seconds.)
;
If the Soundbar is connected to another
device, disconnect that device first to
switch the device.
;
Reconnect it after removing the Bluetooth
speaker list on the device to connect.
(Samsung TV: Home (
) → Menu →
Settings (
) → All Settings ( ) → Sound
→ Sound Output → Bluetooth Speaker List)
;
The automatic TV connection may be
disabled. While the Soundbar is in “
BT
READY
”, press and hold the
Left
button on
the Soundbar remote control for 5 seconds
to select
ON-TV CONNECT
. If you see
OFF-TV CONNECT
, press and hold
Left
button again for 5 seconds to switch the
selection.
;
Remove and reconnect the power plug,
then try again.
;
Reset the product and try again.
(See page 38.)