beautypg.com

Samsung Q Series HW-Q600C 360W 3.1.2-Channel Dolby Atmos Soundbar System User Manual

Page 40

background image

ENG - 40

The Subwoofer volume is too low.

;

The original volume of the content you are

playing may be low. Try adjusting the

Subwoofer level. (See page 13.)

;

Bring the Subwoofer speaker closer to you.

If the TV is not connected via HDMI TO TV

(eARC/ARC).

;

Check whether the HDMI cable is correctly

connected to the eARC terminal.

(See page  20

.)

;

Connection may not be possible due to the

connected external device (set-top box, game

machine, etc.). Directly connect the Soundbar.

;

HDMI-CEC may not be activated on the TV.

Turn on the CEC on the TV menu. (Samsung

TV: Home (

) → Menu → Settings ( ) →

All Settings (

) → Connection → External

Device Manager → Anynet+ (HDMI-CEC)

ON)

;

To connect with eARC, the eARC function in

the TV menu should be set to On.

(Samsung TV: Home (

) → Menu →

Settings (

) → All Settings (

)

→ Sound

→ Expert Settings → HDMI-eARC Mode

(Auto))

There is no sound in when connecting to the

TV in HDMI TO TV (eARC/ARC) mode.

;

Your device is unable to play the input

signal. Change the TV’s audio output to

PCM or AUTO.

(Samsung TV: Home (

) → Menu →

Settings (

) → All Settings ( ) → Sound

→ Expert Settings → Digital Output Audio

Format)

Soundbar does not connect via Bluetooth.

;

When connecting a new device, switch to

BT PAIRING

” for connection. (Press the

 

PAIR

button on the remote control or

press the

(Source)

button on the body

for at least 5 seconds.)

;

If the Soundbar is connected to another

device, disconnect that device first to

switch the device.

;

Reconnect it after removing the Bluetooth

speaker list on the device to connect.

(Samsung TV: Home (

) → Menu →

Settings (

) → All Settings ( ) → Sound

→ Sound Output → Bluetooth Speaker List)

;

The automatic TV connection may be

disabled. While the Soundbar is in “

BT

READY

”, press and hold the

Left

button on

the Soundbar remote control for 5 seconds

to select

ON-TV CONNECT

. If you see

OFF-TV CONNECT

, press and hold

Left

button again for 5 seconds to switch the

selection.

;

Remove and reconnect the power plug,

then try again.

;

Reset the product and try again.

(See page 38.)