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Samsung QHC Series 43" 4K UHD Commercial Monitor User Manual

Page 101

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101

Source device issue

A beeping sound is heard when my PC is booting.

If a beeping sound is heard when your PC is booting, have your PC serviced.

Other issue

The product smells like plastic.

The plastic smell is normal and disappears over time.

The monitor appears tilted.

Remove and then attach the stand again to the product.

Audio or video cuts out intermittently.

Check the cable connection and connect it again if required.

Use a standard cable.

Small particles are found on the edges of the product.

The particles are part of the product design. The product is not defective.

When I try to change the PC resolution, a message "

The

defined

resolution is not supported.

" appears.

The message "

The defined resolution is not supported.

" appears if the input source resolution

exceeds the maximum resolution of the display.
To resolve the issue, change the PC resolution to a resolution supported on the display.

There is no sound from the speakers in HDMI mode when a
DVI-HDMI cable is connected.

DVI cables do not transmit sound data.
Make sure to connect the audio cable to the correct input port to enable audio.

HDMI Black Level

is not functioning properly on an external

device with HDMI YCbCr output.

This function is available only when a source device with RGB signal, such as a DVD player and

STB, is connected to the product to HDMI cable.