Warranty – Epson Printer Accessories User Manual
Page 34
34
34
|
Notices
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate
the FCC Certification of this device and may cause interference levels which exceed the limits
established by the FCC for this equipment. It is the responsibility of the user to obtain and
use a shielded equipment interface cable with this device. If this equipment has more than one
interface connector, do not leave cables connected to unused interfaces. Changes or
modifications not expressly approved by the manufacturer could void the user’s authority to
operate the equipment.
For Canadian Users
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Warranty
EPSON Preferred Limited Warranty Plan for the Epson
SpectroProofer Spectrophotometer Device
Terms and Conditions—Limited Warranty for Commercial Products
What Is Covered: Epson America, Inc. (“Epson”) warrants to the first end-user customer that
the EPSON SpectroProofer spectrophotometer device covered by this limited warranty
statement, if purchased and used in the United States or Canada, will conform to the
manufacturer’s specifications and will be free from defects in workmanship and materials for a
period of one year from the date of original purchase (proof of purchase required).
What Epson Will Do To Correct Problems: Should the device prove defective during the
limited warranty period, please call the toll-free EPSON Preferred support line identified on
page 29 in this manual. This line will be answered during Epson’s regular support hours
(currently 6:00
AM
to 6:00
PM
Pacific Time, Monday through Friday). When you call, please
be prepared to provide the service technician with Proof of Purchase information including
the unit serial number and original date of purchase. The service technician will provide
telephone diagnostics to determine whether your unit needs repair.
If service is required, the technician will provide detailed instructions for the service program
utilized. A device that is less than 30 days old will qualify for replacement with a new device.
For a device 30 or more days old you may receive an exchange unit or parts refurbished to the
Epson standard of quality. At Epson’s option, an exchange unit (new or refurbished) may be
another model of like kind and quality. Exchange units and parts assume the remaining
warranty period of the original device covered by this limited warranty.
When service involves the exchange of a unit or its parts, the items replaced become the
property of Epson. Please see below for highlights of the service program offered.
Whole Unit Exchange Program: Under this exchange program Epson may replace the main
components of the device or the entire unit. In order to process a Whole Unit Exchange, you
must secure return of the defective product by providing Epson with a valid credit card