FujiFilm X-Pro2 - Manual (Page 158)

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Problems and Solutions
■ ■ Playback
Playback
Problem Problem Solution Solution
Pictures are grainy. Pictures are grainy. The pictures were taken with a diff erent make or model of camera. The pictures were taken with a diff erent make or model of camera.
Playback zoom is Playback zoom is
unavailable.
unavailable.
The pictures were created using The pictures were created using RESIZE RESIZE or with a diff erent make or model of camera. or with a diff erent make or model of camera.
No sound in movie No sound in movie
playback.
playback.
• • Playback volume is too low Playback volume is too low: Adjust playback volume ( : Adjust playback volume ( P P 46, 109). 46, 109).
• • The microphone was obstructed The microphone was obstructed: Hold the camera correctly during recording ( : Hold the camera correctly during recording ( P P 2, 44). 2, 44).
• • The speaker is obstructed The speaker is obstructed: Hold the camera correctly during playback ( : Hold the camera correctly during playback ( P P 2, 46). 2, 46).
Selected pictures are not Selected pictures are not
deleted.
deleted.
Some of the pictures selected for deletion are protected. Remove protection using the device with which it was Some of the pictures selected for deletion are protected. Remove protection using the device with which it was
originally applied (
originally applied ( P P 103). 103).
File numbering is File numbering is
unexpectedly reset.
unexpectedly reset.
The battery-chamber cover was opened while the camera was on. Turn the camera off before opening the bat- The battery-chamber cover was opened while the camera was on. Turn the camera off before opening the bat-
tery-chamber cover (
tery-chamber cover ( P P 20, 25). 20, 25).
■ ■ Connections/Miscellaneous
Connections/Miscellaneous
For additional information on troubleshooting wireless connections, visit:
http://faq.fujifilm.com/digitalcamera/faq_product.html?pid=X
Problem Problem Solution Solution
Problem connecting or Problem connecting or
uploading pictures to
uploading pictures to
smartphone.
smartphone.
• • The smartphone is too far away The smartphone is too far away: Move the devices closer. : Move the devices closer.
• • Nearby devices are causing radio interference Nearby devices are causing radio interference: Move the camera and smartphone away from microwave ovens or : Move the camera and smartphone away from microwave ovens or
cordless phones. cordless phones.
Can not upload images. Can not upload images.
• • The smartphone is connected to another device The smartphone is connected to another device: The smartphone and camera can connect to only one device at a : The smartphone and camera can connect to only one device at a
time. End the connection and try again. time. End the connection and try again.
• • There are several smartphones in the vicinity There are several smartphones in the vicinity: Try connecting again. The presence of multiple smartphones can : Try connecting again. The presence of multiple smartphones can
make connection diffi cult. make connection diffi cult.
• • The current image is a movie or was created on another device and can not be uploaded to a smartphone. The current image is a movie or was created on another device and can not be uploaded to a smartphone.