ProSoft Technology CLX-PVX - Manual (Page 37)

QTS-CLX-PVX Page 31
If the module has no PROVOX configuration, it refuses connection requests from the
ControlLogix processor and returns an error.
The Debug Log
The firmware on the module maintains a log of informational and diagnostic messages
that can be useful in determining the cause of configuration and I/O bus problems.
To view the log, run the program LogMon from the Start Menu.
Fatal Errors
Fatal errors occur when the firmware on the module encounters an unexpected condition.
The module stops running, turns all three LEDs red, and displays the fatal error number
on the 4-character display. The module also records its state at the time the fatal error
occurred in a log.
To clear the fatal error and capture the fatal error log:
1. Cycle power on the module. The 4-character display should show
“FatalErrorCapture required”.
2. Run the utility FatalCapt.exe from the subdirectory Tools where you installed
the configuration tool (ususally Program Files\QtsPvx)
3. Store the fatal error log to a file. This also clears the fatal error on the
module.
Contact technical support. Provide them with the fatal error log, which will help
diagnose the cause of the problem.