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Appendix a troubleshooting – PLANET PL-751 User Manual

Page 28

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User’s Manual of PL-751

28


Appendix A Troubleshooting


Q1
If your PL-751 has difficulty communicating with each other, check the

following:

A :

• Try power cycling the unit by unplugging it from the wall for 10 seconds and

plugging it in again.

• Hold the security/reset button down for more than 15 seconds to reset to default

setting. The PL-751 light will flash, the units will reset and attempt to link using

default factory settings.

• Try plugging the PL-751 into an adjacent plug.
• HomePlug AV Ethernet Bridges work better when plugged directly into the wall

outlet. Connecting these Ethernet Bridges to a power strip or surge protector may

degrade network performance or completely stop network signals.

• This HomePlug AV nano Ethernet Bridge should not be used on GFI protected

outlets as some outlets will filter out HomePlug Powerline signal.

• This HomePlug AV nano Ethernet Bridge should not be used in areas with

excessive heat.

• Certain florescent or incandescent lights are noise sources on the electrical and

can degrade performance.

• If your building has more than one circuit breaker box, your HomePlug AV

Ethernet Bridges may not be able to connect between the different circuit breaker

boxes. In this case, connect one HomePlug AV Ethernet Bridge to a power outlet

located on each of the circuit boxes. Connect Ethernet cable between each of the

HomePlug AV Ethernet Bridges to link the different circuits together. This will

allow the HomePlug AV Ethernet Bridges from different circuit breaker boxes to

connect.

• To enter standby mode for this device, simply remove the Ethernet cable and wait

about 3 minutes.

This manual is related to the following products: