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7 call forward, 8 call transfer, 1 blind transfer – PLANET VIP-1010PT User Manual

Page 23: Orward, Ransfer, Blind transfer

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High Definition PoE IP Phone (1-Line)

VIP-1010PT

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3.7 Call Forward

User can set the static forward to transfer all the incoming calls to specified number;

Also user can use dynamic forward to transfer all the incoming calls forward to the

number inputted when the phone is ringing.

Forward: Enable call forward feature; Options are as follows:

z Always Forward: All the incoming calls will be transferred unconditionally to

specified number.

z Busy Forward: The incoming calls will be transferred to specified number when

the phone is busy.

z No Answer Forward: The incoming calls will be transferred to the specified

number when the ring tone is time out without answer.

To configure Call Forward via Phone interface:

1. Press Menu -->Features-->Call Forward-->Enter, or just press FWD key to enter

Call Forward interface.

2. There are 3 options: Always, Busy, and No Answer.

3. If user chooses one of them, enter the phone number user wants to forward to the

receiving party. Press Save to save the changes.

3.8 Call Transfer

User can use the following two ways to transfer call to the other party:

z Blind Transfer: Transfer call directly to the other party without any negotiation.

z Consultation Transfer: Transfer call to the other person involved after the other

person involved answers the incoming call and with consultation.

3.8.1 Blind Transfer

1. Press the Trans soft key during the talking;