RISCO Group ProSYS, Interactive Voice Module - Manual (Page 21)

Voice Module Programming and Operations Manual
21
Remotely Accessing the System
Remotely accessing the system involves initiating a call to the
system, and entering your remote access code and the user code
you usually enter in the system keypad.
All procedures in this chapter are performed by first initiating a call in
this way, and then selecting your required option from the
Operations menu, as described on page 23.
To remotely access the system:
1.
From a remote, touch-tone telephone, dial the number
of the premises where ProSYS is installed, and proceed as
follows:
If an answering machine is in use at the premises: Let the line
ring once, then hang up and call again.
= NOTE:
Ask your installer to define the Answering Machine Override feature.
In some telephone systems, you may need to wait at least 10 seconds before
calling the system again.
If an answering machine is not in use at the premises: Wait until
the system picks up.
The system picks up after a predefined number of rings, and no
sound is heard.
= NOTE:
When the system picks up, all phones on the same line are effectively
disconnected, and cannot be used.
2.
Enter your 2-digit remote access code.
NOTES:
This code is defined by your installer.
You have 10 seconds in which to enter this code. After this time the system
automatically switches to MODEM mode. The sound of the connected modem is
heard, and the call must be made again, as described in step 1.
The following message is announced:
Hello, please enter your user code, followed by pound.