Ericsson W3X User Manual

Page 87

Troubleshooting

1/1551-CRH 102 168 Uen Rev A 2008-12-16

Indication/Symptom

What to do

configuration).

Verify that the Wireless LAN
interface installed on the wireless
client is active.

Keep the Ericsson W3x away from
electrical devices that disturb the
radio signals, for example
microwave ovens. Try to move the
Ericsson W3x to another location,
but make sure that the mobile
network signal is still acceptable
before finalizing the installation.

Make sure that your Ericsson W3x
network does not use the same
radio channel as other wireless
devices, for example security
systems. The radio channel is
displayed on the Wireless LAN
page. To avoid interference, let the
Ericsson W3x select a channel
automatically (Auto).

Verify that the network name
(SSID) on the Ericsson W3x and
the wireless client are the same.
Note that the network name is
case-sensitive.

Verify that the operating system
and Wireless LAN interface of the
client supports the authentication
and encryption method (WEP-64,
WEP-128, WPA, or WPA2)
configured on the Ericsson W3x.
These settings are displayed on the
Wireless LAN web page. If the
security method is not supported in
the client, configure the Ericsson
W3x to use another method.

For the configured security method,
make sure that the same
encryption key or passphrase is
configured on both the Ericsson
W3x and the client. Note that a
passphrase is case sensitive.