Florabest FRT 18 A1 - Manual (Page 58)

58
GB MT
instruction manual can therefore not be
considered as valid.
Guarantee
• This appliance has a 36-month guar-
antee; a shorter 12-month guarantee
applies if the appliance is to be used
for commercial purposes or for re-
placement appliances according to
statutory regulations.
Justified guarantee claims should be
reported to our Service Centre (see
page 77 for telephone & fax no.s, and
email address). Our Service Team will
tell you more about our complaints
handling procedure.
• Damage due to natural wear and tear,
overload or incorrect use is excluded
from the guarantee. Certain compo-
nents are subject to normal wear and
tear and are excluded from the guaran-
tee. This specifically applies to the cut-
ting insert and battery, unless the com-
plaints are based on material defects.
• Furthermore, the prerequisite for guar-
antee services is that the references
indicated in the operating instructions
regarding cleaning and maintenance
have been adhered to.
• Damage, which has been caused
from material or manufacturing faults,
will be made good free of charge, by
replacement delivery or repair.
This requires that the appliance is
returned to our service center undis-
mantled and with proof of purchase
and guarantee.
• Repairs, which are not covered by
the guarantee, can be carried out for
charge by our service center. Our
service center will be glad to provide
you with a cost estimate.
We can only process devices which
have been packaged sufficiently and
which have been dispatched with cor-
rect stamping.
• Note: In case of complaint or service,
please deliver your device cleaned,
and with an indication of the defect, to
our service address.
Devices sent in freight collect - by
bulk freight, express or with other
special freight - are not accepted.
• Defective units returned to us will be
disposed of for free.