Epson B163A - Manual (Page 49)

44
Solving Problems
Diagnosing Printer Problems
First, check the printer’s lights (see below) or run a printer check (see page 45).
Lights Explanation
Green P power light
flashes
The printer is receiving a print job, replacing an ink cartridge,
charging ink, or cleaning the print head.
Red
b
error light is
on
Your paper ran out, ink ran out, or paper is jammed. You may also
see a message on your screen.
■ If paper is out, load more paper, then press the
b
maintenance button to resume printing.
■ If paper is jammed, first press the
b
maintenance button
to eject the paper. If that doesn’t work, turn off the printer,
open the cover, and remove all the paper, including any torn
pieces. Then turn on the printer, reload paper, and press the
b
maintenance button.
■ If you see an ink out message on your screen, you need to
replace one of your ink cartridges. See page 35 for details.
Red
b
error light
flashes
One of the ink cartridges is low. Make sure you have a replacement
cartridge. To determine which cartridge is low, check the ink level
as described on page 35.
Green P power light
is off and red
b
error
light is on
Paper may be blocking movement of the print head. Turn off the
printer, open the cover, and remove any jammed paper or other
foreign objects. Then turn the printer on again. If the lights are still
on, contact your dealer or EPSON; see page 53 for contact
information.
Green
P power light
and red
b
error light
flash
The printer may have an internal error. Turn off the printer, wait a
few seconds, and turn it on again. If the lights are still flashing,
contact your dealer or EPSON; see page 53 for contact information.
Green
P power light
and red
b
error light
are still on after
replacing an ink
cartridge
One of your ink cartridges is installed incorrectly. Follow the steps
on page 37 to remove your ink cartridges and then reinsert them.