Chapter 6 troubleshooting sysam issues, Chapter 6, “troubleshooting sysam issues,” p, D chapter 6, “troubleshooting sysam issues – Sybase ADAPTIVE 15.0.2 User Manual
Page 105: Troubleshooting sysam issues

Installation Guide
89
C H A P T E R 6
Troubleshooting SySAM Issues
Note
If SySAM 2.0 related errors are not addressed in a timely fashion,
Adaptive Server may cease to function.
For the most up to date information about troubleshooting SySAM, see the
SySAM FAQ at http://www.sybase.com/sysam
. For the most up-to-date
troubleshooting information in this installation guide, go to
Product
Manuals at http://www.sybase.com/support/manuals/
.
This section includes information about troubleshooting the most
common SySAM 2.0-related errors.
Calling Sybase technical support for SySAM-related
issues
If you call Sybase technical support for SySAM-related issues, be sure to
have the following information available:
•
The Adaptive Server errorlog located in the install directory.
On UNIX:
$SYBASE/ASE-15_0/install/
On Windows:
%SYBASE%\ASE-15_0\install\
Topic
Page
Calling Sybase technical support for SySAM-related issues
Where to look for SySAM-related errors