Epson 214D-1 - Manual (Page 4)

HFC 9707
WARRANTY
HOFFER FLOW CONTROLS, INC. warrants this unit to be free of defects in
workmanship and materials provided that the unit was properly selected for the
service intended, properly installed, and not misused. Equipment returned,
transportation prepaid, within 12 months after delivery of goods or 18 months
from date of shipment for units destination outside the United States and is
found by HOFFER FLOW CONTROLS inspection to be defective in
workmanship or materials will be repaired or replaced at HOFFER FLOW
CONTROLS sole option, free of charge and returned prepaid using the lowest
cost transportation.
RETURN REQUESTS / INQUIRIES
Direct all warranty and repair requests/inquiries to the Hoffer Flow Controls
Customer Service Department, telephone number (252) 331-1997 or 1-800-
628-4584. BEFORE RETURNING ANY PRODUCT(S) TO HOFFER FLOW
CONTROLS, PURCHASER MUST OBTAIN A RETURNED MATERIAL
AUTHORIZATION (RMA) NUMBER FROM HOFFER FLOW
CONTROLS’ CUSTOMER SERVICE DEPARTMENT (IN ORDER TO
AVOID PROCESSING DELAYS). The assigned RMA number should then be
marked on the outside of the return package and on any correspondence.
FOR WARRANTY RETURNS, please have the following information
available BEFORE contacting HOFFER FLOW CONTROLS:
1.
P.O. number under which the product was PURCHASED,
2. Model and serial number of the product under warranty, and
3. Repair instructions and/or specific problems relative to the product.
FOR NON-WARRANTY REPAIRS OR CALIBRATIONS, consult
HOFFER FLOW CONTROLS for current repair/calibration charges.
Have the following information available BEFORE contacting HOFFER
FLOW CONTROLS:
1.
P.O. number to cover the COST of the repair/calibration,
2. Model and serial number of the product, and
3. Repair instructions and/or specific problems relative to the product.