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Troubleshooting – Ericsson 4187 Plus User Manual

Page 97

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97

Dialog 4187 Plus

Troubleshooting

Troubleshooting

This section contains information on how to solve operational

problems.
Go through the following list if you encounter any problems. If this

checklist does not cover the problem, contact your system

administrator. If others have similar problems, there may be a

system error.

Fault

Action or comment

General operational

problems

Go through this fault check list:

1. Make sure your telephone is

connected to an analog line.

2. Read the Installation chapter.

Make sure that you have done

everything correctly and that

everything is properly connected.

3. Disconnect all extra

equipment.

If your telephone is working

properly when done, the problem

lies in the extra equipment.

4. Connect a functioning

telephone instead of the faulty

one.

If that telephone is working

properly, the problem is probably in

your telephone, contact your

system administrator.

5. Check for operational

problems.

If operational problems are found,

the problem is in the telephone

network, contact the local

telephone service or the local

telephone company.

Display dims

See section “

CallerId Detection

” on

page 96.