1 how to receive repair service – Magnum Energy ME-MW-W User Manual
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© 2011 Magnum Energy, Inc.
7.1 How to Receive Repair Service
If your product requires warranty service or repair, contact either:
1. An Authorized Service Center, which are listed on the Magnum Energy
website at http://www.magnumenergy.com/ServiceCenters.htm, or
2. Magnum Energy, Inc. at:
Telephone: 425-353-8833
Fax: 425-353-8390
Email: [email protected]
If returning your product directly to Magnum Energy for repair, you must:
• return the unit in the original, or equivalent, shipping container
• receive a Return Materials Authorization (RMA) number from the
factory prior to the return of the product to Magnum Energy for
repair
• place RMA numbers clearly on the shipping container or on the
packing slip
When sending your product for service, please ensure it is properly pack-
aged. Damage due to inadequate packaging is not covered under
warranty. We recommend sending the product by traceable or insured
service.
7.0 Warranty and Service Info