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1 how to receive repair service – Magnum Energy ME-MW-W User Manual

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© 2011 Magnum Energy, Inc.

7.1 How to Receive Repair Service

If your product requires warranty service or repair, contact either:
1. An Authorized Service Center, which are listed on the Magnum Energy

website at http://www.magnumenergy.com/ServiceCenters.htm, or

2. Magnum Energy, Inc. at:

Telephone: 425-353-8833

Fax: 425-353-8390

Email: [email protected]

If returning your product directly to Magnum Energy for repair, you must:

• return the unit in the original, or equivalent, shipping container
• receive a Return Materials Authorization (RMA) number from the

factory prior to the return of the product to Magnum Energy for

repair

• place RMA numbers clearly on the shipping container or on the

packing slip

When sending your product for service, please ensure it is properly pack-

aged. Damage due to inadequate packaging is not covered under

warranty. We recommend sending the product by traceable or insured

service.

7.0 Warranty and Service Info