9 contact – SMA POWER CONTROL MODULE User Manual
Page 24
9 Contact
SMA Solar Technology AG
24
PWCBRD-10-IA-en-14
Installation Manual
9 Contact
If you have technical problems concerning our products, please contact the SMA Service Line.
We require the following data in order to provide you with the necessary assistance:
• Inverter:
– Serial number
– Firmware version
– Special country-specific settings (if applicable)
• Module:
– Serial number
– Hardware version
• Communication product (e.g. Sunny Explorer)
– Type
– Serial number or software version
• Detailed description of the problem
Australia
SMA Australia Pty Ltd.
Sydney
Toll free for
Australia:
1800 SMA AUS
(1800 762 287)
International:
+61 2 9491 4200
Belgien/
Belgique/
België
SMA Benelux BVBA/SPRL
Mechelen
+32 15 286 730
Brasil
Vide España (Espanha)
Česko
SMA Central & Eastern Europe
s.r.o.
Praha
+420 235 010 417
Chile
Ver España
Danmark
Se Deutschland (Tyskland)
Deutschland
SMA Solar Technology AG
Niestetal
Medium Power Solutions
Wechselrichter:
Kommunikation:
+49 561 9522-1499
+49 561 9522-2499
Hybrid Energy Solutions
Sunny Island:
+49 561 9522-399
PV-Diesel
Hybridsysteme:
+49 561 9522-3199
Power Plant Solutions
Sunny Central:
+49 561 9522-299