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Troubleshooting, Problem, Solution – Grass Valley 3e CameraMan User Manual

Page 53: Appendix g 45, Troubleshooting 45

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CameraMan 3e 3-CCD Camera Installation and Operations Manual

45

A

PPENDIX

G

Troubleshooting

Should any problems occur with the CameraMan 3e
3-CCD Camera, please refer to the following guide.
If questions or problems still exist after troubleshoot-
ing, please contact your authorized Grass Valley
reseller, or contact Grass Valley Customer Support
directly.

Problem

The Camera’s Video is not working properly.

Solution

1.

Verify that the SDI or COMPONENT VIDEO
OUT connection is being used on the back of the
camera shroud or that either the COMPOSITE or
S-VIDEO OUT connections on the Mini Docking
Station is being used and the VIDEO SELECT
switch is in the proper position.

2.

Verify that the video output of the camera is con-
nected to the appropriate video input on the
switcher or CODEC.

3.

Verify that the lens cover is off and the Iris is
open.

4.

Verify that the monitor is an analog monitor. If the
monitor is Digital, verify that an A-To-D converter
is in use.

Problem

No communications through the RS-232 port.

Solution

1.

Verify that the cable being used is wired cor-
rectly. (see page 35)

2.

Verify that the PROTOCOL SELECT switch on
the rear configuration panel is set properly in
relation to the controlling device.

3.

Verify that the BASE UNIT ADDRESS on the
rear configuration panel is set properly.

4.

Does the COM light above the RS-232 port on
the back of the camera blink when you send a
command through this port? If no, change the
cable and retry.