Ensemble Designs 7600 HD/SD Embedder/Disembedder - Manual (Page 27)

TROUBLESHOOTING
To aid in troubleshooting, the LED indicators can be easily monitored from the front
panel of this module to show module status.
If using the Remote mode, status items can also be monitored using the Avenue Touch
Screen Control Panel or PC Application:
Refer to the overall troubleshooting tips given below for the module:
No status lights are lit on front panel:
• Check that frame power is present (green LED{s} on frame power supplies).
• Check that module is firmly seated in frame. Try removing it and plugging
it in again.
Can’t control module:
• Check status of CPU Run green LED. Should be blinking slowly and in
unison with other modules if System module is present. If not, try removing
it and plugging it in again.
• System module may not be working properly if installed.
Module controls are grayed out:
• Module is locked or access to module controls is restricted by User Level.
• Local/Remote switch on module is in the Local position.
No signal out of module:
• Check status of Video and AES 1/2, 3/4. 5/6, 7/8 green LEDs. Should be lit.
If not, check the input signal for presence and quality.
• Check correct mode (Mux or Demux) assignment has been made using
Audio In menus.
• Check cabling to input of module.
You may also refer to the technical support section of the Ensemble web site for the latest
information on your equipment at the URL below:
http://www.ensembledesigns.com/support
SOFTWARE UPDATING
Software upgrades for each module can be downloaded remotely if the optional System
Control module is installed. These can be downloaded onto your PC and then Avenue PC
will distribute the update to the individual module. (Refer to the Avenue PC documenta-
tion for more information) Periodically updates will be posted on our web site. If you do
not have the required System Control Module and Avenue PC, modules can be sent back
to the factory for software upgrades.
Model 7600 HD/SD AMD
7600-27