Archgard 31-DVIM33C - Manual (Page 33)

31-DVIM33C
33
This Limited Warranty is made by ARCHGARD INDUSTRIES LTD., hereinafter referred to as “Archgard”.
Archgard warrants to the original purchaser of an Archgard gas burning fireplace (s) that the product will be free of
defects in materials and workmanship under normal use and service, for a “lifetime”.
INCLUSIONS: “LIFETIME LIMITED WARRANTY“
❖
All heat exchangers, combustion chamber, burner tubes and pans.
❖ Ceramic Fiber Logs and Ceramic Brick Panels against splitting or cracking from heat exposure.
❖
Ceramic Glass against thermal breakage.
❖
NOTE: Discoloration and some minor movement of certain parts are normal and are not a defect and therefore,
not covered under warranty.
The above will be covered “parts & labor” to the original purchaser for FIVE years and “parts” only thereafter from
original date of purchase.
INCLUSIONS: “FIVE YEAR LIMITED WARRANTY”
❖
Five year limited warranty on the Burner System. Warranty will cover any defective burner if defect is deemed
as original by the manufacturer.
The above will be covered “parts & labor” to the original purchaser for TWO years and “parts” only thereafter from
original date of purchase.
INCLUSIONS: “ONE YEAR LIMITED WARRANTY”
❖
All 24 K gold trims and accessories against tarnishing.
❖
All trim accessories against tarnishing and paint defects.
❖
Blowers, fans and fan motors, wiring, rheostats and thermodiscs.
❖
Rocker switches, spill switches and wiring to them.
❖
Gas control valves, pilot assemblies including thermopiles, thermocouples, electrodes, and igniters.
The above will be covered “parts & labor” to the original purchaser for ONE year from date of purchase.
EXCLUSIONS:
❖ Ember material.
❖
Tempered Glass is under warranty for ONE year to the original purchaser from date of purchase.
❖
Travel time or mileage to original purchasers residence. Archgard suggests that you pre-arrange travel expenses
with your Authorized Archgard Dealer.
WHAT TO DO IN THE EVENT OF A PROBLEM:
❖ Thoroughly read your manual.
❖
If you cannot solve the problem, contact your Archgard Dealer or representative.
❖
When calling for help please have the following information:
Model of your Fireplace Serial Number Place of Purchase
Date of Purchase Problem Description
❖
NOTE: Warranty may be void if work is carried out by an unqualified person (s). Only original Archgard parts
may be used. Please consult your Archgard dealer or representative if in doubt about a replacement part (s).
OBTAINING WARRANTY SERVICE:
To obtain warranty service, the original purchaser shall return the defective part (s) to the original authorized
Archgard selling dealer transportation prepaid, along with the serial number of the appliance and proof of purchase.
Any defective part, in our
judgment, will be repaired or replaced at Archgard’s discretion. The dealer must obtain approval from Archgard
before any
repairs are made.
WARRANTY LIMITATION:
THIS LIMITED WARRANTY IS MADE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IM-
ARCHGARD ARCHGARD LIMITED LIMITED