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1 error codes – Watson-Marlow 520Du User Manual

Page 81

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Watson-Marlow 520Du User Manual

81

25.1 Error codes

If an internal error occurs, a flashing error screen is displayed. Note: Signal out of
range
, Over signal, No signal and Leak detected error screens report the nature
of an external signal. They do not flash.

Error condition

Suggested action

RAM write error

Attempt to reset by switching power OFF / ON. Or seek
support

RAM corruption

Attempt to reset by switching power OFF / ON. Or seek
support

OTP ROM error /
corruption

Attempt to reset by switching power OFF / ON. Or seek
support

OTP ROM read
error

Attempt to reset by switching power OFF / ON. Or seek
support

Unknown pump
type

Check the interface card and cables. Attempt to reset by
switching power OFF / ON. Or seek support

Display failure

Seek support

Wrong key-press

Attempt key-press again. Attempt to reset by switching OFF
/ ON

Motor stalled

Stop pump immediately. Check pumphead and tube. Power
OFF/ON may reset. Or seek support

Tacho fault

Stop pump immediately. Power OFF/ON may reset. Or seek
support

Speed error

Stop pump immediately. Power OFF/ON may reset. Or seek
support

Over current

Stop pump immediately. Check system. Power OFF/ON may
reset. Or seek support

Over voltage

Stop pump immediately. Check mains voltage selector
switch. Check supply. Power OFF/ON may reset. Or seek

Under voltage

Stop pump immediately. Check mains voltage selector
switch. Check supply. ON/OFF may reset. Or seek support

Watchdog error

Attempt to reset by switching power OFF / ON. Or seek
support

Over temperature

Stop pump immediately. Turn OFF. Seek support

Signal out of
range

Check analogue control signal range. Trim signal as
required. Or seek support

Over signal

Reduce the analogue control signal

No signal

Connect analogue control signal or return to manual control

Leak detected.
Check and reset

Remove the cause of any leak. The STOP key resets

Unrecognised
key-press

Attempt key-press again. Attempt to reset by switching
power OFF/ON. Or seek support

Work overload

Turn OFF. Check power supply. Check pumphead and tubing.
Wait 30 minutes. Power ON may reset. Or seek support

Network not
detected

Turn OFF. Check network and connections. Or seek support

RS232 fault

Turn OFF. Check network and connections. Or seek support

RS232 lost

Turn OFF. Check network and connections. Or seek support

General error
condition

Turn OFF. Seek support

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