Smithco Switch Pro Installation & Operation Manual - Manual (Page 29)

APPENDIX
C
Manual No. 016-0171-219 25
Appendix C
Troubleshooting
General Issues
Issue Possible Cause Solution
Envizio/Viper Pro does
not power up.
No power to console
Refer to the field computer Installation & Operation Manual for
troubleshooting information.
Check fuse
Logic Power LED not lit.
No power to Switch
Pro
Check Switch Pro auxiliary power connection.
Ensure field computer is powered on.
Check field computer power and ground lead connections. Refer to the
field computer Installation & Operation Manual for further power
troubleshooting.
Check fuse
Envizio/Viper Pro not
detecting nodes.
Switch Pro not
connected to
CANbus
Check CAN connections.
Check CAN cabling (if applicable).
Check CAN terminators.
Check for +12 volts on Switch Pro power connector.
Verify Envizio/Viper Pro product control Configuration. Product control
must be set to CAN.
Boom valves do not turn
on.
Faulty CAN high
current power
connection Verify CAN high current power is connected. Use a volt meter to test
between pins 1 and 37 on the cable connected to the interface cable port
on the back of the Switch Pro.
Vehicle battery
discharges overnight Switch Pro wired
directly to the battery.
Connect the Switch Pro switch box to the auxiliary power output on the
interface or combo cable to switch power with the field computer power
switch.
Boom sections do not
turn off.
Remote section
switches in the
incorrect position.
Remote section switches must be in the OFF position to allow the Switch
Pro system to control boom sections.